Privacy Policy

1. Introduction

This Privacy Policy explains how personal data is collected, processed, and protected.

The Platform is operated by E-SYSTEMATIC on behalf of the Government of Egypt, in compliance with applicable Egyptian data protection laws.

2. Data Collection

a. Personal Data

• Full Name
• Email Address
• Phone Number
• Account credentials
• Profile information

b. Request & Interaction Data

• Property inquiries
• Viewing requests
• Mortgage requests

c. Behavioral Data

• Search filters and preferences
• Saved properties and searches
• Platform interactions

d. Technical Data

• IP address
• Device and browser information
• Session and cookie data

3. Purpose of Data Processing

Your data is used to:

• Operate and maintain the Platform
• Route inquiries to developers and brokerages
• Facilitate communication with third parties
• Improve user experience
• Ensure security and prevent misuse

4. Legal Basis for Processing

Data processing is based on:

• User consent
• Operational necessity
• Compliance with applicable Egyptian regulations

5. Data Sharing

Your data may be shared with:

• Developers and brokerages
• Financial institutions (for mortgage requests)
• Government entities (where required)
• Authorized service providers

The Platform does NOT sell personal data.

6. Data Storage & Localization

• All data is stored and processed within Egypt
• No cross-border transfer occurs unless legally required

7. Data Security

The Platform implements:

• Secure access controls
• Encryption protocols
• Continuous monitoring and protection mechanisms

8. Cookies

Cookies are used to:

• Maintain sessions
• Store preferences
• Improve functionality

Users may disable cookies via browser settings.

9. User Rights

Users have the right to:

• Access their personal data
• Update or correct information
• Request deletion (subject to legal obligations)

10. Data Retention

Data is retained:

• While accounts remain active
• As required for legal and operational purposes

11. Third-Party Services

Third-party providers may be used for:

• Hosting and infrastructure
• Analytics
• Communication services

They are required to comply with data protection standards.

12. Children's Privacy

The Platform is not intended for individuals under 18.

13. Policy Updates

This Privacy Policy may be updated periodically.

Continued use constitutes acceptance of updates.

14. Contact

For privacy-related inquiries:

Email: info@realestate.gov.eg

Phone Number: +201225444440